Roles and Responsibilities towards Importers
Provide a conducive trade environment to small and medium sized importers and exporters.
Confidentially of any information given or obtained in favor of our clients in the course of our
businesses.
Advise importers and exporters on their obligations during our trade process such as taxes and
standards.
Negotiate better freight rates and insurance rates on behalf of all importers and exporters.
Preparing of all proper documentations for customs purposes in both country of export and import.
Proper and timely consolidation and deconsolidation of cargo at origin and at destination.
Follow up and ambition of any issues that may arise during the course of shipment or after.
Roles and responsibilities towards Consolidators.
Commitment of all members to respect the rules of economic competition and customers
business. Competition among ourselves shall be done in an honorable and honest way.
We are obliged to respect and observe the laws, rules and regulations of the governments
of the countries we deal in and tax governing bodies, stake holders; that is to say shipping
companies and port authorities among others.
Abstinence from involvement in lawful cartels, agreements and trade practice in the
objective of monopolization and gaining unwarranted advantage.
Risk alerts and important trade information sharing towards the association members.
We shall observe the internal regulations, timely payments of membership fees and
participation in the association activities; that is to say attending meetings, responding to
surveys and communications.
Follow and respect the codes of conduct of the association and where breach is proved,
enforcements measures shall be accepted at industrial level.
